Customer Service Representative - State Farm Agent Team Member Rochester, NY

Customer Service Representative - State Farm Agent Team Member

Full Time • Rochester, NY
Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, this may be the career for you! 
Responsibilities

  • Establish customer relationships and follow up with customers, to provide excellent customer service.
  • Use a customer-focused, needs-based process to educate customers about insurance options and help them make the decisions they feel are best for them.
As an Agent Team Member, you will receive...

  • 401K with employer match
  • Hourly pay plus commission/bonus
  • Medical and Dental benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency

Requirements

  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal and listening.
  • People-oriented
  • Detail oriented
  • Proactive in problem solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
Compensation: $40,000.00 - $65,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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